DMAIC >>                        D - Define                           M -  Measure                         A - Analyze                         I - Improve                         C - Control

Thomson Digital practices Six Sigma and is a pioneer in the field of Quality. A strong commitment of top management and voluntary participation of employees at all levels enables us to improve quality on a continual basis.

Thomson Digital's success with six sigma has exceeded our most with Six Sigma has exceeded our most optimistic prediction. Across the company Thomson Digital associates embraces Six Sigma’s customer focus, data driven philosophy and is applied to everything we do. We are builder on these success by sharing best practices across all departments, putting the full power of TD behind our quest for better, faster customer solution. We started our journey to six sigma in March 2001. Today Six Sigma is defining how we work and has set the stages for making our customer feel Six Sigma.

We are an ISO 9001:2000 certified company from BSI India Private Limited. Compliance against ISO 9001:2000 is done ever month by our internal auditors through Process study & Gap analysis. We have also been successful in attaining ISO 27001:2005  for Information Security Management System.

In Thomson Digital,  Kaizen is a wind; which focus from doorman to top management.  Kaizen helps us to bring slow and steady improvement in the performance with minimum disruption in the organization. It builds a culture of cooperation and positive thinking. We have Kaizen groups with advanced tools and techniques used in implementation of kaizen. Here PDCA cycle, 7 statistical tools, Quality circle, suggestion for improvement, Customer Satisfaction Matrix and TPI are used. We have a strong foundation of Kaizen, Quality circles, SQC, 5-S and we organize seminars to reward and recognize the best performers, groups or individuals periodically.

For us, being good is not enough and we strive to achieve the world-class quality and performance in all areas. Our trained Black Belts and Green Belts ensure quality improvement through Six Sigma practices.